Little Planet
— COUNSELLING —
小行星輔導
A journey to grow with
kindness and curiosity
一趟帶著善良與好奇的成長之旅
Oreo H.C. WONG (Mr.)
Registered Counsellor / Marriage & Family Therapist
註冊輔導員 / 婚姻及家庭治療師Speaks in Cantonese / Mandarin / English
粵語 / 國語 / 英語
** Never disclose your personal details in enquiry messages
** 切勿在查詢訊息中透露你的個人私隱
This website do not collect personally identifiable information.
Please refer to our privacy policy本網頁並不收集可識別個人身份的資料
請參閱我們的私隱政策
ABOUT 關於
French author Antoine de Saint-Exupéry's "The Little Prince" is an inspiring literary masterpiece. The protagonist, a little prince who dwells on Asteroid B612, is a kind-hearted and curious young boy with golden hair. His journey unfolds as a profound exploration of the inner world.Whilst we may not all have golden hair or be princes ourselves, each of us is nonetheless the protagonist of our own life's journey, capable of embarking on our unique path of growth.Through his visits to other planets and the dialogues he engages in, the Little Prince gains fresh insights. Upon returning to his asteroid, he surely discovers new meaning and value in his beloved rose!Counselling, too, is a transformative journey of self-discovery, where professional guidance helps one gain renewed understanding of oneself, leading to moments of insight about both self and life.
法國作家 安東尼•聖修伯里 所著的《小王子》是一本富啟發性的經典名著。主人翁小王子住在B612小行星，是個充滿善良、好奇，並擁有一頭金色頭髮的小男孩。他的經歷為我們揭開一段深具意義的心靈探索之旅。我們不一定都有金色頭髮，也未必是個王子。然而，每個人同樣是自己人生旅途的主角，都能展開獨特的成長之旅。透過到訪其他行星，展開對話，為小王子帶來嶄新領悟。當他重返自己的小行星時，一定會對他所愛的玫瑰發現不一樣的意義和價值呢！心理輔導也是一次充滿轉化力量的心靈探索之旅，在專業的引導下重新認識自己，亦能對自己和生活有新的頓悟和發現。
BIO 簡歷
Mr. Wong (Oreo) | Registered Counsellor
Originally from Hong Kong and currently residing in Northern England, Mr. Wong is a BACP registered professional counsellor specialising in mental health support for children, young people, and families. He is dedicated to providing a safe and professional counselling environment that supports personal growth.A graduate of Hong Kong Shue Yan University's Department of Counselling and Psychology, he began his career as a school counsellor in mainstream secondary schools, focusing on supporting students with Special Educational Needs (SEN). His work involved helping students enhance their emotional management, behavioural adaptation, and social skills, promoting holistic growth and development.He later pursued a Master's degree in Marriage and Family Therapy at Bethel Bible Seminary and worked as a counsellor at Bethel Pastoral Counselling Centre, with expertise in addressing relationship issues among young couples and married partners. Additionally, he brings extensive experience in child and youth counselling, helping families build stronger parent-child connections through parenting education and family interventions.His collaborative work spans various organisations including AIDS Concern, Bethel Pastoral Counselling Centre, Happy Child Association, Ark Life Education House, and Wesley College. He maintains an active role in mental health advocacy, supporting emotional wellbeing, interpersonal relationships, and family support services, whilst maintaining a particular focus on Special Educational Needs and life education.
黃 Sir（Oreo）｜註冊輔導員
來自香港，現居英格蘭北部，為英國BACP註冊的專業輔導員，專注於兒童、青少年及家庭心理健康支援。致力於提供安全而專業的輔導，支持個人成長。畢業於香港樹仁大學輔導及心理學系，早年於主流中學擔任學校輔導員，專責特殊學習需要（SEN）學生的輔導與訓練，協助學生提升情緒管理、行為調適及社交能力，促進全面成長與發展。其後於伯特利神學院修讀婚姻及家庭治療碩士課程，並曾於伯特利輔導中心擔任輔導員，擅於處理年輕伴侶與夫婦關係議題。此外，亦具備豐富的兒童及青少年輔導經驗，透過親職教育及家庭介入，協助家庭建立更緊密的親子連結。曾合作及服務機構包括關懷愛滋、伯特利輔導中心、童樂社、方舟生命教育館及衛理中學，一直積極參與心理健康推廣工作，支持情緒、人際關係及家庭支援，並關注特殊學習需要和生命教育議題。
PROFESSION 專業
AAMFT 美國婚姻及家庭治療協會 : Professional Member 專業會員
BACP 英國輔導及心理治療協會 : Registered Member 註冊會員 (MBACP)
BPS 英國心理學會 : Graduate Member 學位會員 (GMBPsS)
Prepare/Enrich : Certified Trainer 認證培訓師
COUNSELLING 輔導
Registration & Booking
登記須知
Clients must be at least 18 years old; those under 18 require parental or guardian consent
All sessions require booking at least 3 working days in advance
Individual sessions last 50 minutes. Family/Couple sessions last 75 minutes
Initial assessment typically requires 1-3 sessions to establish therapeutic goals
While a standard course of counselling typically begins with 6-8 sessions, the actual duration varies according to individual needs
登記人須年滿18歲；18歲以下需家長或監護人同意
所有面談均須預約，預約須提前至少3個工作天
個人面談每節50分鐘。家庭或伴侶面談每節75分鐘
初步評估一般需要1至3節
標準的輔導歷程一般最少為6至8節，實際所需時間因人而異
Counselling Fee
輔導收費
Online Counselling session：
Synchronic tele-video call（GBP £80 or HKD $800/50min）Please read the Service Terms and Privacy Policy carefully before registration.
網上輔導面談：
即時視像通訊（英鎊 £80 或 港幣$800/50分鐘）登記前，請先詳細閱讀 輔導服務條款 及 私隱政策。
SERVICE TERMS
服務條款
1. 服務概覽小行星輔導服務由英國輔導及心理治療協會（BACP）註冊的專業輔導員提供。本服務致力遵循 BACP 的道德框架及專業守則，確保輔導過程安全、專業，支持個人成長。治療方式
本服務主要採用人本主義輔導取向及情緒導向治療（EFT），或按案主的個別需要及實際情況，輔以其他實證為本的治療方式進行。輔導員承諾：
• 定期檢討進度切合輔導目標
• 持續接受專業督導確保輔導質素
• 以實證為本的方式支持案主的成長歷程2. 輔導安排登記須知
• 登記人須年滿18歲；18歲以下需家長或監護人同意
• 所有面談均須預約，預約須提前至少3個工作天
• 個人面談每節50分鐘。家庭或伴侶面談每節75分鐘
• 初步評估一般需要1至3節
• 標準的輔導歷程一般最少為6至8節，實際所需時間因人而異付款安排
• 收費於預約時確認，並須於每次面談結束後即時繳付
• 收費會每年檢討，如有變更，會提前至少一個月通知
• 接受銀行轉賬及 PayPal 付款，發票及收據可按要求發出
• 如遇經濟困難，可提出申請費用減免，輔導員會按個別情況酌情處理
• 輔導費用包含專業服務時間，除因輔導員取消服務外，已繳款項恕不退還取消預約
• 24小時前通知：免費取消
• 12-24小時內通知：收取 50% 費用
• 12小時以內通知或缺席：收取全費
• 如遇突發緊急情況，請盡早通知，輔導員將按個別情況酌情處理
• 敬請準時，面談時間不會因遲到而順延3. 私隱保障有關詳情請參閱小行星輔導的私隱政策 (littleplanetpsy.com/#privacy)。以下僅為部份要點：資料保護
• 本服務只收集提供輔導服務所需的資料
• 登記人及案主所提供之個人資料僅用於本輔導服務、履行法律及專業責任
• 除非有充分理由（參考「保密限制」條款），否則輔導員不會分享案主的個人資料
• 所有紀錄均被妥善儲存並保密處理，符合英國《通用數據保障條例》（UK GDPR）和《2018年數據保護法》（Data Protection Act 2018） 的法例要求保密限制
小行星輔導服務嚴格遵照專業保密守則。所有面談紀錄、會面內容及個人資料均屬保密，輔導員不會向外披露。惟以下情況則屬例外（除非法律禁止，否則輔導員會盡可能事先與案主溝通）：
• 經案主同意或授權下作出轉介
• 對自我或他人有重大傷害風險
• 涉及兒童/弱勢群體的保護考慮
• 法律規定須作披露（如法庭命令）
• 履行專業責任（如於專業督導中以匿名方式作個案討論）
• 當輔導員無法執業時的後續安排4. 服務形式實體面談
• 面談地點由輔導員安排
• 按需要遵守防疫措施
• 可按需提供無障礙安排
• 如需錄影輔導過程作督導用途，會預先徵得書面同意網上面談
• 請於私人及安靜的空間內進行面談，以確保過程中不被騷擾，保障私隱
• 請確保電腦或電子器材運作暢順、電源充足，網絡連線穩定並使用耳筒
• 為保障私隱，未經書面同意，輔導過程中嚴禁錄影或錄音
• 使用符合 GDPR 標準的安全平台，於初次面談時可協助設定
• 若遇到無法預見之技術故障，輔導員會盡量重新安排面談
• 輔導員盡力保障私隱，但對第三方平台或網絡技術故障而造成的任何資料外洩，恕不負責。使用網上輔導服務時，即代表案主已知悉並同意接受上述風險。5. 危機處理小行星輔導服務 並非 危機支援服務。如遇緊急情況：
• 即時危險請致電999
• 尋求就近的急症室或當地危機支援
• 聯絡家庭醫生
• 英國居民：可致電撒瑪利亞會（116 123）/ NHS 精神健康危機熱線（111）
• 香港居民：可致電撒瑪利亞防止自殺會（粵語：2389 2222/英語：2389 2223）6. 案主權責案主權利
• 可隨時終止輔導服務
• 可要求查閱個人資料
• 在需要時獲得適當轉介
• 可拒絕錄音或錄影
• 可提出更改輔導方案
• 可透過 BACP 專業操守程序提出申訴案主責任
• 準時出席已預約的面談
• 及時通知取消預約面談
• 按時支付輔導費用
• 如個人情況有所變更，應及時告知輔導員
• 積極參與輔導過程7. 免責聲明輔導員將盡力提供專業服務，惟輔導是獨特的成長歷程，無法保證特定成效。更新日期：2025年4月
© Little Planet Counselling. All Rights Reserved.
SERVICE TERMS
服務條款
1. Service OverviewLittle Planet Counselling Service is a professional counselling service led by a registered member of the British Association for Counselling and Psychotherapy (BACP). We are committed to adhering to BACP ’s Ethical Framework and professional standards to ensure a safe and professional counselling experience fostering personal growth.Therapeutic Approach
Our therapeutic approach is rooted in Person-Centred Approach and Emotionally Focused Therapy (EFT), along with other evidence-based methods tailored to meet each client’s unique needs and circumstances. We commit to:
• Regularly reviewing progress to ensure alignment with therapeutic goals
• Maintaining counselling quality through ongoing professional supervision
• Supporting clients in their growth journey through evidence-based methods2. Session ArrangementRegistration & Booking
• Clients must be at least 18 years old; those under 18 require parental or guardian consent
• All sessions require booking at least 3 working days in advance
• Individual sessions last 50 minutes. Family/Couple sessions last 75 minutes
• Initial assessment typically requires 1-3 sessions to establish therapeutic goals
• While a standard course of counselling typically begins with 6-8 sessions, the actual duration varies according to individual needsPayment
• Fees are confirmed at booking and must be paid promptly after each session
• Fees are reviewed annually, with at least one month’s notice in advance for any changes
• Bank transfers and Paypal are accepted, and invoices and receipts available upon request
• Fee concessions are available upon request for financial hardship, such requests will be considered on a case-by-case basis
• Session fees cover the counsellor's professional time and are non-refundable, except in cases of service cancellation by the counsellorCancellation Policy
• More than 24 hours notice: No charge
• 12-24 hours notice: 50% of the session fee charged
• Less than 12 hours notice or no-show: Full session fee charged
• In the event of genuine emergencies, please notify the counsellor as soon as possible, appropriate arrangements will be considered on a case-by-case basis
• Please arrive on time, session duration cannot be extended to accommodate late arrival3. Privacy and ConfidentialityFor full details, please refer to Little Planet Counselling’s Privacy Policy (littleplanetpsy.com/#privacy). Some key points include:Data Protection
• Only necessary information to provide counselling will be collected
• Personal information provided will be used only for counselling purposes, legal and professional obligations
• Client data will never be shared without a valid reason (refer to ‘Confidentiality Limits’)
• All records are stored securely and handled confidentially in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018Confidentiality Limits
Little Planet Counselling maintains strict confidentiality by professional standards. All session records, conversations and personal information will not be shared, except in cases where disclosure is necessary (The counsellor will communicate this with the client beforehand whenever possible unless legally prohibited):
• With client consent for referral purposes
• There is a significant risk of harm to self or others
• There are child/vulnerable adult protection or safeguarding concerns
• Legal requirements (e.g., court orders)
• Professional obligations (e.g., anonymous case discussion in professional supervision)
• Arrangements will be made accordingly if the counsellor is unable to continue practice4. Service DeliveryFace-to-Face Sessions
• Venue arranged by counsellor
• Health and safety measures will be observed if necessary
• Accessibility accommodations available upon request
• Session recordings for supervision require separate written consent in advanceOnline Sessions
• Private, quiet space required to ensure confidentiality
• Client must ensure reliable device, power supply, internet connection, and headphones
• To ensure privacy, session recordings are strictly prohibited without written consent
• GDPR-compliant platform used; setup support available at first session
• In the event of unforeseen technical disruptions, the counsellor will make reasonable efforts to reschedule
• While every effort is made to maintain confidentiality, the counsellor is not liable for any data breaches caused by third-party platforms or internet disruptions. By using online counselling, clients acknowledge and accept these risks.5. Emergency ProceduresLittle Planet Counselling is NOT a crisis service. In case of emergency:
• Call 999 for immediate danger
• Reach the nearest A&E department or Local crisis support
• Contact local GP
• For UK residents : call Samaritans (116 123) / NHS Mental Health Crisis Line (111)
• For HK residents : call Samaritan Befrienders (Cantonese-speaking : 2389 2222 / English-speaking : 2389 2223)6. Client Rights and ResponsibilitiesClient Rights
• End counselling service at any time
• Request access to personal data
• Receive appropriate referrals when needed
• Decline any session recording requests
• Request changes to your treatment plan
• File complaints through BACP's Professional Conduct ProcedureClient Responsibilities
• Attend scheduled sessions on time
• Provide timely notice for cancellations
• Make payments as agreed
• Inform the counsellor of relevant changes in circumstances
• Engage actively in counselling process7. DisclaimerWhile the counsellor follows best practices, counselling is a process-oriented experience, specific outcomes cannot be guaranteed.Updated: April 2025
© Little Planet Counselling. All Rights Reserved.
PRIVACY 私隱
實用私隱保護貼士
尋求輔導是照顧心理健康的重要一步。在現今數碼世代，尋求支援時保護私隱同樣重要。以下是一些實用的私隱保護貼士：1. 使用安全通訊方式
- 預約或查詢時，避免使用公開社交媒體或公司電郵
- 建議使用加密電郵（如 Proton Mail）或加密通訊軟件（如 Signal）2. 保護上網活動
- 使用重視私隱的瀏覽器（如 Brave 或 Firefox）
- 開啟無痕模式
- 使用 VPN 隱藏上網活動
- 定期清除瀏覽紀錄3. 保護個人資料
- 開設專用電郵處理輔導相關事宜
- 避免使用公共 Wi-Fi 分享個人資料
- 如必須用公共 Wi-Fi，請使用 VPN4. 加強密碼保安
- 使用密碼管理工具（如 Bitwarden）
- 開啟雙重認證
- 每個帳戶使用不同密碼
- 密碼至少要有 12 個字符，混合使用字母、數字和符號5. 確保視像輔導私隱
- 安排安靜的私人空間
- 使用耳機
- 關閉其他應用程式
- 完成後緊記登出6. 防範詐騙
- 切勿透過電郵或短訊分享密碼和財務資料
- 確認網址是否以 https:// 開頭
- 核實輔導機構資格如有私隱相關疑慮，歡迎隨時查詢。🌱 預約服務 | 📩 聯絡查詢 | 🔒 私隱政策
輔導員如何保障你的個人私隱 ?
為保障你的私隱，輔導員已小心選取合適的網絡服務及軟件，確保能夠以加密的方式聯絡、傳送及儲存個人資料。輔導員選用（但不限於）以下服務：
- ProtonMail （加密電郵服務）
- Jotform （加密電子表格）
- Doxy.me （遙距醫療視像通訊）
- Signal Messenger （點對點加密即時通訊）
- Cal.com (開源預約服務系統)
- Cryptomator (雲端檔案加密軟件)
- Standard Notes (加密筆記摘錄軟件)
PRIVACY 私隱
Practical Tips to Protect Privacy
Seeking counselling is an important step for mental health. However, in today’s digital world, protecting your privacy when reaching out for support is just as important. Here are practical tips to protect your privacy:1. Use Secure Communication Methods
- Avoid using public social media or work emails for appointments and inquiries
- Use encrypted email (like Proton Mail) or encrypted messaging apps (like Signal)2. Protect Your Online Activity
- Use privacy-focused browsers (like Brave or Firefox)
- Turn on private browsing mode
- Use a VPN to hide your online activity
- Clear your browsing history regularly3. Safeguard Personal Information
- Create a separate email account for counselling matters
- Avoid sharing personal details over public Wi-Fi
- If you must use public Wi-Fi, connect through a VPN4. Strengthen Password Security
- Use a password manager (like Bitwarden)
- Enable two-factor authentication
- Use different passwords for each account
- Make passwords at least 12 characters long, mixing letters, numbers, and symbols5. Ensure Privacy During Online Sessions
- Choose a quiet, private space
- Use headphones
- Close other apps
- Remember to log out when finished6. Watch Out for Scams
- Never share passwords or financial details via email or messages
- Check that website addresses start with https://
- Verify the counselling service's credentialsFeel free to ask us about any privacy concerns.🌱 Book a session | 📩 Contact Me | 🔒 Privacy policy
How Do We Protect Your Privacy?
In order to protect your privacy, the counsellor has chosen appropriate internet services and software carefully to ensure all your personal data will be stored and transmitted in encrypted ways.Some Selected Services used by the counsellor :
- ProtonMail (Encrypted Email service)
- Jotform (Encrypted electronic form)
- Doxy.me (Tele-medicine video communication)
- Signal Messenger (End-to-End encrypted instant messaging)
- Cal.com (Open-source scheduling system)
- Cryptomator (Cloud storage encryption software)
- Standard Notes (Encrypted note-taking app)
PRIVACY POLICY
私隱政策
最後更新：2025年4月簡要重點我們非常重視你的私隱。本政策說明我們如何在提供輔導服務時收集、使用和保護你的個人資料。主要重點：
• 我們只收集提供輔導服務所需的資料
• 你的資料會被妥善儲存並保密處理
• 除非有充分理由（如法律要求或安全考慮，請參考「何時可能分享你的資料（保密限制）」之條款），否則我們不會分享你的個人資料
• 你對自己的個人資料擁有查閱、更正及刪除等權利📌 如對本政策有任何疑問，歡迎電郵至 📩 privacy@littleplanetpsy.com 與我們聯絡。1. 引言小行星輔導（以下簡稱「我們」）致力保護你的私隱，確保你的個人資料根據英國《通用數據保障條例》（UK GDPR）和《2018年數據保護法》（Data Protection Act 2018）得到妥善處理。📌 本私隱政策說明我們如何收集、使用、儲存和保護你的個人資料，以及你對個人資料所享有的權利。2. 我們收集的個人資料作為輔導服務的一部分，我們可能會收集以下類型的個人資料：• 基本資料：姓名、聯絡方式（例如電話號碼、電郵地址）等
• 健康和背景資料：心理健康紀錄、醫療或治療背景等
• 面談紀錄：輔導筆記和專業紀錄等
• 通訊紀錄：電子郵件、電子通訊或通話紀錄等
• 付款資料：發票、收據和付款紀錄等（但不會儲存信用卡資料）
• 技術資料：IP地址、瀏覽我們網站時的使用紀錄等📌 我們只收集提供輔導服務所必需的資料，並確保這些資料受到安全保護。3. 如何使用你的資料我們基於以下合法目的處理你的個人資料：• 提供輔導服務（如安排面談、保存紀錄）
• 履行法律和專業責任（符合UK GDPR和專業道德指引）
• 財務管理（如開具發票、處理付款）
• 改善服務（如進行匿名統計分析）
• 遵守法律規定（如回應政府機構的合法要求）📌 我們不會將你的個人資料用於市場營銷或廣告用途。4. 資料儲存及保留• 儲存方式
你的個人資料會以加密方式儲存在電子系統中（如設有密碼保護的檔案或加密的健康紀錄平台），或存放在上鎖的實體檔案中。• 保留期限
我們遵循英國輔導及心理治療協會（BACP）的指引：
• 輔導紀錄：最後一次面談後保留7年
• 財務紀錄：保留6年（按英國稅務規定）
• 電郵及通訊紀錄：定期檢視，如無需保留即予以刪除📌 當資料不再需要時，我們會妥善地將其刪除或銷毀。5. 如何保護你的資料我們採取嚴格的安全措施，包括：• 加密：所有電子紀錄均經加密處理
• 存取限制：只有獲授權人員才可查閱你的資料
• 保密協議：遵守BACP的專業道德規範
• 網絡安全：定期更新軟件和使用安全的儲存平台📌 如發生資料外洩，我們會在72小時內通知英國資訊專員辦公室（ICO），並在必要時通知受影響的案主。6. 何時可能分享你的資料 （保密限制）我們嚴格遵照專業保密守則。所有面談紀錄、會面內容及個人資料均屬保密，我們不會向外披露。惟以下情況則屬例外：
• 在你的同意或授權下作出轉介
• 對自我或他人有重大傷害風險
• 涉及兒童/弱勢群體的保護考慮
• 法律規定須作披露（如法庭命令）
• 履行專業責任（如於專業督導中以匿名方式作個案討論）
• 當輔導員無法執業時的後續安排📌 在這些情況下，除非法律禁止，否則我們會盡可能事先與你溝通。7. 你在UK GDPR下的權利根據UK GDPR，你對個人資料享有以下權利：• 查閱權：要求取得我們持有的你的資料副本
• 更正權：如資料不準確，可要求更正
• 刪除權：在某些情況下要求刪除你的資料
• 限制處理權：要求暫時停止處理你的資料
• 資料可攜權：要求將你的個人資料轉移至另一服務提供者📌 如要行使你的權利，請電郵至 📩 privacy@littleplanetpsy.com 。我們會在30天內回覆。8. 網站使用我們的網站使用具私隱保障功能的分析工具（GoatCounter），並不收集可識別個人身份的資料。
分析數據公開可見：🌐 littleplanetpsy.goatcounter.com9. 投訴及聯絡方式如你對我們處理資料的方式有任何疑慮，請先與我們聯絡，我們會盡力解決問題。📩 電郵：privacy@littleplanetpsy.com如你對我們的回應不滿意，可向英國資訊專員辦公室（ICO）投訴：🌐 www.ico.org.uk10. 本私隱政策的更新我們可能會不時更新本私隱政策，以反映法律或營運上的變化。當有重大更改時，我們會通知你，並更新網站上的版本。🔔 請定期查閱本頁面，以了解我們如何處理你的資料的最新資訊。～～完～～
© Little Planet Counselling. All Rights Reserved.
PRIVACY POLICY
私隱政策
Last Updated: APR 2025Quick SummaryWe take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our counselling services.Key Points:
• We only collect the necessary information to provide counselling
• Your data is stored securely and kept confidential
• We never share your data without a valid reason (e.g., legal obligations, safety concerns. Please refer to ‘When We May Share Your Data (Confidentiality Limits)’)
• You have rights over your data, including access, correction, and deletion📌 If you have any questions about this policy, please contact us at 📩 privacy@littleplanetpsy.com.1. IntroductionLittle Planet Counselling (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.📌 This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as your rights regarding your data.2. What Personal Data We CollectWe may collect the following types of personal data as part of our counselling services:• Basic Information: Name, contact details (e.g., phone number, email address), etc.
• Health & Background Information: Mental health history, medical or therapy background, etc.
• Session Records: Counselling notes and professional records, etc.
• Communication Records: Email, messaging records or phone contact records, etc.
• Payment Information: Invoices and payment records (but no card details are stored), etc.
• Technical Data: IP address and website usage information when you visit our website, etc.📌 We only collect data necessary for providing counselling services and ensure that it is securely protected.3. How We Use Your DataWe process your personal data for the following lawful purposes:• Providing Counselling Services (e.g., scheduling sessions, maintaining records)
• Legal & Professional Obligations (compliance with UK GDPR and ethical guidelines)
• Financial Administration (e.g., invoicing, processing payments)
• Legal Compliance (e.g., responding to lawful requests from authorities)📌 We do not use your personal data for marketing or advertising purposes.4. Data Storage & Retention• Storage Methods
Your personal data is securely stored in encrypted electronic systems (e.g., password-protected files or encrypted health record platforms) or in locked physical files.• Retention Periods
We follow BACP (British Association for Counselling and Psychotherapy) guidelines:
• Counselling Records: Retained for 7 years from the last session
• Financial Records: Retained for 6 years (as per UK tax regulations)
• Emails/Communications: Regularly reviewed and deleted when no longer needed📌 Once data is no longer required, it is securely deleted or destroyed.5. How We Protect Your DataWe implement strict security measures, including:• Encryption: All electronic records are encrypted
• Access Restrictions: Only authorized personnel can access your data
• Confidentiality Agreements: Compliance with BACP professional ethics
• Cybersecurity Measures: Regular software updates and secure storage platforms📌 If a data breach occurs, we will notify the UK Information Commissioner’s Office (ICO) within 72 hours, and affected clients if necessary.6. When We May Share Your Data (Confidentiality Limits)We maintains strict confidentiality by professional standards. All session records, conversations and personal information will not be shared, except in cases where disclosure is necessary:
• With client consent for referral purposes
• There is a significant risk of harm to self or others
• There are child/vulnerable adult protection or safeguarding concerns
• Legal requirements (e.g., court orders)
• Professional obligations (e.g., anonymous case discussion in professional supervision)
• Arrangements will be made accordingly if the counsellor is unable to continue practice📌 In these situations, we will communicate this with you beforehand whenever possible unless legally prohibited.7. Your Rights Under UK GDPRUnder the UK GDPR, you have the following rights regarding your personal data:• Right to Access: Request a copy of the data we hold about you
• Right to Rectification: Request corrections if your data is inaccurate
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Ask us to temporarily stop processing your data
• Right to Data Portability: Request transfer of your data to another provider📌 To exercise your rights, please contact us at 📩 privacy@littleplanetpsy.com. We will respond within 30 days.8. Website UsageOur website uses GoatCounter, a privacy respecting analytics tool. No personally identifiable information is collected.
Analytic data are publicly available: 🌐 littleplanetpsy.goatcounter.com9. Complaints & Contact InformationIf you have concerns about how we handle your data, please contact us first, and we will try to resolve the issue.📩 Email: privacy@littleplanetpsy.comIf you are not satisfied with our response, you can lodge a complaint with the UK Information Commissioner’s Office (ICO): 🌐 www.ico.org.uk10. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect legal or operational changes. When significant changes occur, we will notify you and update the version on our website.🔔 Please review this page periodically to stay informed about how we handle your data.～～The End of Privacy Policy～～
© Little Planet Counselling. All Rights Reserved.
CONTACT ME 聯絡我
- Please register here instead of send message to me if you are seeking for counselling.
- Never disclose your personal details in enquiry message.
- If your enquiries involving the safety of you or anybody else, please seek help immediately. DO NOT wait for my reply.
- 若你想尋求輔導服務，請按此。
- 切勿在查詢訊息中透露你的個人私隱。
- 若你的查詢涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。
THANK YOU FOR YOUR MESSAGE
感謝你的訊息
I will get back to you within 3 working days
我會於三個工作天內回覆
Attention : If your request for counselling involves the safety of yourself or others, please seek help immediately and DO NOT wait for my reply.請注意：若你的求助涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。
THANK YOU
感謝
The counsellor will contact you in 3 working days by email. Feel free to contact me by email.輔導員會在三個工作天內透過電郵
與你聯絡。你亦可以透過電郵與我聯絡。Email 電郵：oreo@littleplanetpsy.com
Attention : If your request for counselling involves the safety of yourself or others, please seek help immediately and DO NOT wait for my reply.請注意：若你的求助涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。
Please follow the instruction to settle the payment :請依據指示完成付款程序：
1️⃣ Payment Method 付款方法：
Bank Account 銀行賬戶：HSBC 滙豐銀行 661-530287-833
Payme：payme.hsbc/oreowong
Paypal : @oreowong2️⃣ Payment Receipt 付款證明：
Payment Evidence can be screen capture/photo/pdf that shows the payment method, amount and date.付款證明 可以是截圖、相片或PDF，當中必須顯示付款途徑、金額及交易日期。3️⃣ Sumbit Evidenc 遞交證明：
Please settle the payment through following channel, and email the payment evidence to coun@littleplanetpsy.com.請繳付所需之輔導費用，並把 付款證明 電郵至 coun@littleplanetpsy.com 。4️⃣ Confirm session 確認面談：
The counsellor will confirm the appointment with you in 3 working days after you settle the payment.輔導員會在你完成付款後的三個工作天內確認你的預約。
Counselling Fee
輔導收費
Online Counselling session：
Synchronic tele-video call（GBP £80 or HKD $800/50min）
網上輔導面談：
即時視像通訊（英鎊 £80 或 港幣$800/50分鐘）
Attention : If your request for counselling involves the safety of yourself or others, please seek help immediately and DO NOT wait for my reply.請注意：若你的求助涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。
© Little Planet Counselling. All Rights Reserved.