Little Planet Counselling 小行星輔導
Little Planet Psychotherapy is a journey to grow with kindness and curiosity. 小行星輔導是一趟帶著善良與好奇的成長之旅。

Little Planet
— COUNSELLING —
小行星輔導

A journey to grow with
kindness and curiosity

一趟帶著善良與好奇的成長之旅

Oreo H.C. WONG (Mr.)

Registered Counsellor / Marriage & Family Therapist
註冊輔導員 / 婚姻及家庭治療師Speaks in Cantonese / Mandarin / English
粵語 / 國語 / 英語

** Never disclose your personal details in enquiry messages
** 切勿在查詢訊息中透露你的個人私隱

This website do not collect personally identifiable information.
Please refer to our privacy policy本網頁並不收集可識別個人身份的資料
請參閱我們的私隱政策

ABOUT 關於

Little Planet Psychotherapy is a journey to grow with kindness and curiosity. 小行星輔導是一趟帶著善良與好奇的成長之旅。

French author Antoine de Saint-Exupéry's "The Little Prince" is an inspiring literary masterpiece. The protagonist, a little prince who dwells on Asteroid B612, is a kind-hearted and curious young boy with golden hair. His journey unfolds as a profound exploration of the inner world.Whilst we may not all have golden hair or be princes ourselves, each of us is nonetheless the protagonist of our own life's journey, capable of embarking on our unique path of growth.Through his visits to other planets and the dialogues he engages in, the Little Prince gains fresh insights. Upon returning to his asteroid, he surely discovers new meaning and value in his beloved rose!Counselling, too, is a transformative journey of self-discovery, where professional guidance helps one gain renewed understanding of oneself, leading to moments of insight about both self and life.

法國作家 安東尼•聖修伯里 所著的《小王子》是一本富啟發性的經典名著。主人翁小王子住在B612小行星，是個充滿善良、好奇，並擁有一頭金色頭髮的小男孩。他的經歷為我們揭開一段深具意義的心靈探索之旅。我們不一定都有金色頭髮，也未必是個王子。然而，每個人同樣是自己人生旅途的主角，都能展開獨特的成長之旅。透過到訪其他行星，展開對話，為小王子帶來嶄新領悟。當他重返自己的小行星時，一定會對他所愛的玫瑰發現不一樣的意義和價值呢！心理輔導也是一次充滿轉化力量的心靈探索之旅，在專業的引導下重新認識自己，亦能對自己和生活有新的頓悟和發現。

BIO 簡歷

Little Planet Psychotherapy is a journey to grow with kindness and curiosity. 小行星輔導是一趟帶著善良與好奇的成長之旅。

Mr. Wong (Oreo) | Registered Counsellor

Originally from Hong Kong and now based in Northern England, Mr. Wong (Oreo) is a BACP Registered Member with a professional background in counselling for children, young people, couples and families. He is committed to offering a safe and professional space that supports personal growth and mental health wellbeing.Mr. Wong holds a degree in Counselling and Psychology from Hong Kong Shue Yan University. He began his counselling career in mainstream secondary schools, where he worked closely with students with neurodiversity or Special Educational Needs and Disabilities (SEND) — supporting them in developing emotional regulation, behavioural adaptation, and social skills, with a focus on whole-person development.He went on to complete a Master’s degree in Marriage and Family Therapy at Bethel Bible Seminary, followed by clinical work at Bethel Pastoral Counselling Centre, where he developed particular expertise in relationship difficulties among young couples and married partners. Alongside this, he has built extensive experience in child and adolescent counselling, helping families strengthen parent-child relationships through parenting support and family-based interventions.Throughout his career, Mr. Wong has worked across a range of organisations — including AIDS Concern, Ark Life Education House, Bethel Pastoral Counselling Centre, Education Bureau of Hong Kong, Happy Child Association and Wesley College. He remains actively involved in mental health advocacy, with a continued focus on mental health and wellbeing, interpersonal relationships, family and parenting support, neurodiversity, trauma-informed practice, family resilience and recovery model.

黃 Sir（Oreo）｜註冊輔導員

黃先生（Oreo）來自香港，現居英格蘭北部，為英國 BACP 註冊會員，具備針對兒童、青少年、伴侶及家庭的專業輔導背景。他致力提供一個安全專業的輔導空間，支持個人成長與心理健康。黃先生畢業於香港樹仁大學輔導及心理學系。他的輔導生涯始於主流中學，曾長期與特殊教育需要（SEN）的學生同行，協助他們提升情緒調節、行為調適及社交技巧，並著重學生全人發展。及後他在伯特利神學院修畢婚姻及家庭治療碩士學位，並曾於伯特利輔導中心擔任臨床輔導員，擅於處理年輕伴侶及夫婦的關係難題。同時，他亦具備豐富的兒童及青少年輔導經驗，透過親職支援及家庭介入方案，協助家庭建立更緊密的親子關係。在專業生涯中，黃先生曾服務於多個機構，包括關懷愛滋、方舟生命教育館、伯特利輔導中心、香港教育局、童樂社及衛理中學。他一直積極參與心理健康推廣工作，持續關注心理健康與福祉、人際關係、家庭及親職支援、神經多樣性（Neurodiversity）、創傷知情實踐（Trauma-Informed Practice）、家庭韌力（Family Resilience）以及復元模式（Recovery Model）等議題。

PROFESSION 專業

COUNSELLING 輔導

Little Planet Psychotherapy is a journey to grow with kindness and curiosity. 小行星輔導是一趟帶著善良與好奇的成長之旅。

Registration & Booking
登記須知

  • Clients must be at least 18 years old; those under 18 require parental or guardian consent

  • All sessions require booking at least 3 working days in advance

  • Individual sessions last 50 minutes. Family/Couple sessions last 75 minutes

  • Initial assessment typically requires 1-3 sessions to establish therapeutic goals

  • While a standard course of counselling typically begins with 6-8 sessions, the actual duration varies according to individual needs

  • 登記人須年滿18歲；18歲以下需家長或監護人同意

  • 所有面談均須預約，預約須提前至少3個工作天

  • 個人面談每節50分鐘。家庭或伴侶面談每節75分鐘

  • 初步評估一般需要1至3節

  • 標準的輔導歷程一般最少為6至8節，實際所需時間因人而異

Counselling Fee
輔導收費

Online Counselling session：
Synchronic tele-video call（GBP £80 or HKD $800/50min）Please read the Service Terms and Privacy Policy carefully before registration.

網上輔導面談：
即時視像通訊（英鎊 £80 或 港幣$800/50分鐘）登記前，請先詳細閱讀 輔導服務條款 及 私隱政策。

SERVICE TERMS
服務條款

English Version 🇬🇧

在首次預約前，請細閱以下條款。如有任何查詢，歡迎隨時提出。1. 服務簡介小行星輔導服務由黃先生（Oreo H.C. Wong）主理，黃先生為英國輔導及心理治療協會（British Association for Counselling and Psychotherapy, BACP）註冊會員。
本服務致力遵循 BACP 的專業操守框架，提供安全、專業及具支持性的輔導。治療取向
● 本服務主要採用以人為本輔導取向及情緒導向治療（Emotionally Focused Therapy, EFT）。
● 輔以其他實證為本的方法，因應你的個人需要而調整。
● 我們承諾：
1. 定期共同檢討輔導進展，確保切合你的目標。
2. 透過持續的專業督導保持服務質素。
3. 以實證為本的方法支持你的成長歷程。2. 服務安排預約及登記
● 年滿 18 歲的人士可自行預約。
● 18 歲以下的人士，我們將依據《2005 年精神能力法》（Mental Capacity Act 2005）及 Gillick 能力準則評估其同意能力：
1. 若評估認為其具備充分的理解力及判斷力，可自行同意接受輔導服務。
2. 若未達上述標準，則須由家長或合法監護人代為同意。
3. 在特殊的保護情況下，若安全受到迫切威脅，我們可在符合法律要求及以當事人最佳利益為前提下，於未取得家長同意的情況下提供服務。輔導形式
● 個人面談一般為 50 分鐘；伴侶或家庭面談一般為 75 分鐘。
● 如需調整面談時長，須事先由雙方協商同意，並以臨床需要為考量。如費用有所調整，將與你坦誠討論。
● 初步評估一般為 1 至 3 節。
● 典型輔導歷程為 6 至 8 節起，並持續評估及按需要調整。
● 面談可以粵語、國語或英語進行，並會細心考慮文化及語言因素。
● 網上輔導並非對所有人都適合。我們會事先進行評估；如有需要，將在取得你的同意後作出適切的轉介。收費及付款
● 費用將於預約時確認，並於每次面談前繳付。
● 費用如有調整，將提前至少一個月通知。
● 我們接受銀行轉帳及 PayPal；如需發票或收據，請提出申請。
● 如遇經濟困難，或可申請費用優惠，請盡早提出。取消及退款政策
● 每次面談費用代表輔導員為你預留的專業時間。如取消面談的通知少於 24 小時，或未有出席面談，均需繳付全額費用。
● 如遇上真正的緊急情況，請盡快與我們聯絡，我們將盡力一同商量最合適的處理方式。
● 面談一經完成，費用概不退還；除非面談由輔導員取消、法律規定，或在特殊情況下由輔導員酌情處理。
● 本條款不影響你在法律上的既有權利。準時出席
● 敬請準時，面談時間不會因遲到而延長，以免影響後續預約。面談以外的聯絡安排
● 在預約面談以外，輔導員僅接受以電郵處理行政事務（如預約或取消），回覆時間為最多 3 個工作天。面談時段以外並不提供輔導支援。
● 如你正處於危急狀況，請參閱 第 5 段「緊急情況」。3. 私隱及保密● 我們嚴格遵循《英國通用數據保障條例》(UK General Data Protection Regulation, GDPR) 、《2018年數據保護法》(Data Protection Act 2018, DPA) 及《2025年數據（使用與存取）法》(Data(Use and Access) Act 2025, DUAA) 來處理你的個人資料。
● 詳情請參閱我們的私隱政策： littleplanetpsy.com/#privacy。個人資料的使用
● 我們只會收集提供安全、有效服務所必需的資料，以履行法律及專業責任。
● 輔導記錄將保存最少 7 年（由最後一次面談起計），或保存至你年滿 25 歲為止（如你接受服務時未滿 18 歲）——以較後者為準。期限屆滿後，記錄將被安全銷毀。保密原則及限制
● 你所分享的一切均受到嚴格保密。
● 唯一例外是在極少數情況下，在法律或倫理責任下我們須披露資料以保護你或他人免受嚴重傷害，或法庭命令披露的情況。
● 在安全許可的前提下，我們會優先與你商討後才採取任何行動。4. 服務形式實體面談
● 視乎場地供應情況，具體地點由輔導員安排。
● 我們會在合理範圍內照顧你的健康、安全及無障礙需要。
● 如需錄製任何面談，須事先另外取得雙方的書面同意。網上面談
● 保護你的私隱是我們的首要考慮，因此所有網上面談均使用符合 GDPR 要求的安全平台進行。
● 為確保網上面談的效果，請你：
1. 身處私隱、安靜的環境，並確保網絡連接穩定。
2. 強烈建議佩戴耳機，以保護你的私隱。
3. 未經雙方事先書面同意，請勿錄製面談（包括錄音、錄影或截圖）。
● 我們已採取一切合理措施保護你的資料；然而，網上服務無法保證絕對安全。使用本網上服務即代表你知悉並接受相關風險。如發生資料外洩事件，我們將及時通知你。
● 如面談因技術問題中斷，我們將盡一切合理努力重新連線或安排補回，不另收費。如所用的網上平台有任何變更，我們將提前通知你。5. 緊急情況● 本輔導服務 並非 危機或緊急支援服務。如你在預約時段以外，正身處即時危險或感到極度困擾，請立即聯絡相關緊急服務：
● 在英國：
1. 緊急服務：致電 999 或前往就近的急症室。
2. NHS 精神健康危機熱線：致電 111（選項2）。
3. 撒瑪利亞會（24小時支援）：116 123。
● 在香港：
1. 緊急服務：致電 999 或前往就近的急症室。
2. 香港撒瑪利亞防止自殺會（廣東話：2389 2222；英語：2389 2223）。面談中的危機處理
● 如你在面談中表達自我傷害或自殺的念頭，我們將：
1. 認真對待你的處境，並與你一起評估即時風險。
2. 與你共同制定安全計劃。
3. 在徵得你同意後，如情況涉及迫切危險，將聯絡緊急服務或你指定的緊急聯絡人。
● 如你未能或不願參與安全計劃，而情況涉及嚴重、迫切的生命危險，我們可能須在保密原則以外採取行動以保障你的安全（詳見 第 3 段「私隱及保密」）。我們鼓勵你與我們分享緊急聯絡人的資料。6. 你的權利與責任你的權利
● 你有權：
1. 隨時終止輔導，無須提供任何原因。
2. 按英國數據保護法規獲取你的個人資料。
3. 在本服務未能滿足你需要時，獲得轉介建議。
4. 拒絕任何錄製面談的要求。
5. 討論及要求調整你的輔導計劃。
6. 提出關注或投訴。投訴處理
● 如你對任何事情感到不滿意或有所顧慮，請先透過電郵 [email protected] 直接告知我們，我們真誠希望共同解決。我們會在5個工作天內確認收到你的投訴，並在20個工作天內提供完整回覆（或通知你需要更多時間）。
● 如問題未能得到妥善處理，你有權向專業監管機構 BACP 提出正式投訴。你的責任
● 為支持我們的輔導工作，我們希望你：
1. 準時出席面談，如需取消請提前至少 24 小時通知。
2. 按協議付款，如有財務困難請盡早提出。
3. 如有任何重大的生活變化（例如新服用的藥物、診斷結果、風險因素等），請及時告知我們。
4. 以開放的態度投入輔導過程，同時尊重自己的界限。
5. 尊重輔導關係的專業性質。輔導員在輔導期間及其後，不會與案主建立雙重關係（包括社交、商業或感情關係）。
● 如案主的行為危及安全、違反本條款或造成專業衝突，我們保留拒絕或終止提供服務的權利。7. 適用法律● 本協議受英格蘭及威爾士法律管轄。
● 任何爭議均受英格蘭及威爾士法院的專屬司法管轄。
● 如你在面談期間身處英國以外，請事先通知我們，這可能影響數據保護、保密安排及緊急應對能力。本服務僅依英國法律及專業標準運作。
● 本條款自你確認預約起即時生效。8. 條款修訂● 我們可能因應實務調整或法規變化而更新本條款。
● 如有重大修訂，我們將透過電郵及網站提前至少 30 天通知你。
● 在修訂生效後繼續使用本服務，即代表你接受更新後的條款。
● 最新版本條款請瀏覽：littleplanetpsy.com/#terms 。9. 輔導成效● 輔導是一個互動協作的過程，具體成效受多種因素影響（包括你的積極參與），因此無法保證特定成果。
● 本服務不提供精神科診斷、藥物處方或醫學治療。
● 本條款不影響你在英國法律下的既有權利。10. 確認協議● 確認預約即代表你：
1. 已閱讀並理解本服務條款。
2. 了解輔導服務的性質、目的及限制。
3. 同意按本條款及私隱政策所述，收集、使用及儲存你的個人資料。
● 18 歲以下的案主：你及家長或監護人（如適用）均須確認已閱讀並同意本條款。聯絡資料電郵： [email protected]
網站： littleplanetpsy.com本文件以英文版本為法律約束依據，中文版本僅供參考。如兩個版本有任何歧異，概以英文版本為準。生效日期：2026年4月

© Little Planet Counselling. All Rights Reserved.

SERVICE TERMS
服務條款

中文版本 🇭🇰

Please take a moment to read through these terms before your first session. If you have any questions, please do not hesitate to ask.1. Service OverviewLittle Planet Counselling Service is led by Mr. Oreo H.C. Wong, a registered member of the British Association for Counselling and Psychotherapy (BACP).
We are committed to the BACP's Ethical Framework, providing a safe, professional, and supportive counselling service.Therapeutic Approach
● Our primary therapeutic approach is Person-Centred Approach and Emotionally Focused Therapy (EFT).
● This is complemented by other evidence-based methods tailored to your individual needs.
● We are committed to:
1. Regularly reviewing counselling progress together to ensure it aligns with your goals.
2. Maintaining the quality of our service through ongoing professional supervision.
3. Supporting your growth journey with proven, evidence-based practices.2. Service ArrangementBooking & Registration
● Individuals aged 18 and over may book independently.
● For individuals under 18, we assess their capacity to consent in line with the Mental Capacity Act 2005 and Gillick competence.
1. If assessed as having sufficient understanding and intelligence to consent, they may consent to their own treatment independently.
2. If not, a parent or legal guardian must consent.
3. In exceptional safeguarding situations where safety is at immediate risk, we may proceed without parental consent where this is in the child's best interest and lawful.Counselling Arrangement
● Individual sessions are typically 50 minutes. Couples or family sessions are typically 75 minutes.
● Any changes to session length must be agreed in advance by both parties, and will only be made where clinically appropriate. Any fee adjustment will be discussed with you openly.
● The initial assessment usually takes 1–3 sessions.
● A typical therapeutic journey starts with 6–8 sessions, reviewed and adapted as we go.
● Sessions are available in Cantonese, Mandarin, or English, with care taken for cultural and linguistic factors.
● Online counselling is not suitable for everyone. We will carry out an appropriate assessment beforehand, and will make a referral with your consent if needed.Fees & Payment
● Fees are confirmed at the time of booking and are payable before each session.
● You will receive at least one month's notice of any fee changes.
● We accept bank transfer and PayPal. Invoices and receipts are available on request.
● Fee concessions may be available for financial hardship. Please speak with us as early as possible.Cancellation and Refund Policy
● Your session fee secures dedicated professional time for you. Sessions cancelled with less than 24 hours' notice, or missed sessions, will be charged in full.
● If you face a genuine emergency, please reach out as soon as you can. We will always try to find the best way forward together.
● Fees are non-refundable once a session has been delivered, except where the session is cancelled by the counsellor, required by law, or in exceptional circumstances at the counsellor’s discretion.
● This does not affect your statutory rights.Punctuality
● We ask that you arrive on time. Sessions cannot be extended for late arrivals, as this may impact subsequent appointments.Between-Session Contact Arrangement
● Outside of scheduled sessions, the counsellor is available for administrative matters (such as booking and cancellations) via email only, with a response time of up to 3 working days. Therapeutic support is not available between sessions.
● If you are in crisis, please refer to Section 5 - In an Emergency.3. Privacy & Confidentiality● We handle your data in strict compliance with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018 (DPA) and the Data (Use and Access) Act 2025 (DUAA).
● For full details, please see our Privacy Policy at : littleplanetpsy.com/#privacy .How We Use Your Data
● We only collect information necessary for providing a safe and effective service and to meet our legal and professional obligations.
● Records are kept for a minimum of 7 years from your last session, or until you reach age 25 (if you were under 18 when we worked together) — whichever is later. Records are securely destroyed after this period.Confidentiality & Limits
● Everything you share is held in the strictest confidence.
● The only exceptions are rare situations where we are legally or ethically required to share information to protect you or someone else from serious harm, or where a court orders disclosure.
● Wherever it is safe to do so, we will always speak with you about this first.4. Service DeliveryIn-Person Sessions
● Subject to room availability; the venue will be arranged by the counsellor.
● Health, safety, and accessibility needs will be accommodated with reasonable adjustments.
● Recording of any session requires separate, prior written consent from both parties.Online Sessions
● As your privacy matters to us, secure and GDPR-compliant platforms are carefully chosen for all online sessions.
● To get the most from online sessions, please:
1. Be in a private, quiet space with a reliable internet connection.
2. Use headphones — this is strongly recommended to protect your confidentiality.
3. Not record the session (audio, video, or screenshots) without prior written consent from both parties.
● We take all reasonable steps to protect your data. However, no online service can guarantee
complete security. By using our online service, you acknowledge and accept these inherent risks and will be informed promptly if a breach affects your data.
● If a session is disrupted by technical issues, we will make every reasonable effort to reconnect or reschedule at no extra charge. We will give you advance notice of any online platform changes.5. In an Emergency● Our service is NOT a crisis or emergency service. If you are in immediate danger or distress
outside of a session, please contact the appropriate emergency services:
● In the UK:
1. Emergency services: Call 999 or visit your nearest A&E.
2. NHS Mental Health Crisis Line: Call 111 (Option 2).
3. Samaritans (24/7 support): 116 123.
● In Hong Kong:
1. Emergency services: Call 999 or visit your nearest A&E.
2. The Samaritan Befrienders Hong Kong (Cantonese: 2389 2222; English: 2389 2223).During Sessions — If You Are in Crisis
● If you share thoughts of self-harm or suicide during a session, we will:
1. Take your concerns seriously and assess the immediate risk together.
2. Work with you to create a safety plan.
3. With your consent, contact emergency services or your nominated emergency contact if there is imminent danger.
● If you are unable or unwilling to engage in safety planning and there is a serious, imminent risk to life, we may need to breach confidentiality to keep you safe
(as outlined in Section 3 - Privacy & Confidentiality). We encourage you to share an emergency contact with us.6. Your Rights & ResponsibilitiesYour Rights
● You have the right to:
1. End counselling at any time, without needing to give a reason.
2. Access your personal data as permitted under UK data protection law.
3. Receive a referral if our service is not the right fit for your needs.
4. Refuse any request to record a session.
5. Discuss and request changes to your therapeutic plan.
6. Raise concerns or complaints.Complaints
● If you have any concerns or are dissatisfied with any aspect of the service, please bring it to us first through email [email protected] . We genuinely want to work through it together. We will acknowledge
your complaint within 5 working days and provide a full response within 20 working days (or inform you if more time is needed).
● If the concern remains unresolved, you have the right to raise it formally with the professional body BACP.Your Responsibilities
● To support our work together, we ask that you:
1. Arrive on time and give at least 24 hours’ notice for cancellations.
2. Make payments as agreed, and flag any financial difficulties early.
3. Let us know of any significant changes in your circumstances (e.g. new medication, diagnoses, risk factors).
4. Engage openly in the counselling process, while always honouring your own boundaries.
5. Respect the professional nature of the counselling relationship. The counsellor does not enter into dual relationships (social, business, or romantic) with clients during or after
counselling.
● We reserve the right to refuse or end services where a client's behaviour threatens safety, violates these terms, or creates a professional conflict.7. Governing Law● This agreement is governed by the laws of England and Wales.
● Any disputes fall under the exclusive jurisdiction of the courts of England and Wales.
● If you are outside the UK during a session, please inform us in advance. This may affect data protection, confidentiality, and our ability to respond to emergencies. Our services operate under UK law and professional standards only.
● These terms take effect from the moment you confirm your booking.8. Changes to These Terms● We may update these terms to reflect changes in our practice or legal requirements.
● You will receive at least 30 days' notice of any material changes by email and on our website.
● Continuing to use our services after changes take effect means you accept the updated terms.
● The most current version is always at littleplanetpsy.com/#terms.9. Counselling Outcomes● Counselling is a collaborative process and specific outcomes cannot be guaranteed. Effectiveness depends on many factors, including your own participation.
● This service does not provide psychiatric diagnosis, medication prescription, or medical treatment.
● This does not affect your rights under UK law.10. Consent & Agreement● By confirming your booking, you are confirming that:
1. You have read and understood these Service Terms.
2. You understand the nature, purpose, and limitations of counselling.
3. You consent to the collection, use, and storage of your personal data as described here and in our Privacy Policy.
● For clients under 18: both you and (where appropriate) your parent or guardian will be asked to confirm your understanding and agreement.Contact InformationEmail : [email protected]
Website : littleplanetpsy.comThis English version is the legally binding document. The Chinese version is for reference only. If there is any discrepancy between the two versions, the English version shall prevail.Effective Date : April 2026

© Little Planet Counselling. All Rights Reserved.

PRIVACY 私隱

English Version 🇬🇧

實用私隱保護貼士

尋求輔導是照顧心理健康的重要一步。在現今數碼世代，尋求支援時保護私隱同樣重要。以下是一些實用的私隱保護貼士：1. 使用安全通訊方式
- 預約或查詢時，避免使用公開社交媒體或公司電郵
- 建議使用加密電郵（如 Proton Mail）或加密通訊軟件（如 Signal）2. 保護上網活動
- 使用重視私隱的瀏覽器（如 Brave 或 Firefox）
- 開啟無痕模式
- 使用 VPN 隱藏上網活動
- 定期清除瀏覽紀錄3. 保護個人資料
- 開設專用電郵處理輔導相關事宜
- 避免使用公共 Wi-Fi 分享個人資料
- 如必須用公共 Wi-Fi，請使用 VPN4. 加強密碼保安
- 使用密碼管理工具（如 Bitwarden）
- 開啟雙重認證
- 每個帳戶使用不同密碼
- 密碼至少要有 12 個字符，混合使用字母、數字和符號5. 確保視像輔導私隱
- 安排安靜的私人空間
- 使用耳機
- 關閉其他應用程式
- 完成後緊記登出6. 防範詐騙
- 切勿透過電郵或短訊分享密碼和財務資料
- 確認網址是否以 https:// 開頭
- 核實輔導機構資格如有私隱相關疑慮，歡迎隨時查詢。🌱 預約服務 | 📩 聯絡查詢 | 🔒 私隱政策

輔導員如何保障你的個人私隱 ?

為保障你的私隱，輔導員已小心選取合適的網絡服務及軟件，確保能夠以加密的方式聯絡、傳送及儲存個人資料。輔導員選用（但不限於）以下服務：- ProtonMail （加密電郵服務，保障通訊私隱，僅供行政聯絡。）- Jotform （加密電子表格服務，資料加密後才提交，僅供服務登記。）- Konfidens （專業治療師線上平台，用作預約、視像通訊及付款。）

PRIVACY 私隱

中文版本 🇭🇰

Practical Tips to Protect Privacy

Seeking counselling is an important step for mental health. However, in today’s digital world, protecting your privacy when reaching out for support is just as important. Here are practical tips to protect your privacy:1. Use Secure Communication Methods
- Avoid using public social media or work emails for appointments and inquiries
- Use encrypted email (like Proton Mail) or encrypted messaging apps (like Signal)2. Protect Your Online Activity
- Use privacy-focused browsers (like Brave or Firefox)
- Turn on private browsing mode
- Use a VPN to hide your online activity
- Clear your browsing history regularly3. Safeguard Personal Information
- Create a separate email account for counselling matters
- Avoid sharing personal details over public Wi-Fi
- If you must use public Wi-Fi, connect through a VPN4. Strengthen Password Security
- Use a password manager (like Bitwarden)
- Enable two-factor authentication
- Use different passwords for each account
- Make passwords at least 12 characters long, mixing letters, numbers, and symbols5. Ensure Privacy During Online Sessions
- Choose a quiet, private space
- Use headphones
- Close other apps
- Remember to log out when finished6. Watch Out for Scams
- Never share passwords or financial details via email or messages
- Check that website addresses start with https://
- Verify the counselling service's credentialsFeel free to ask us about any privacy concerns.🌱 Book a session | 📩 Contact Me | 🔒 Privacy policy

How Do We Protect Your Privacy?

To protect your privacy, your counsellor has carefully selected appropriate online services and software to ensure that all communications, data transmission and storage are encrypted.The following services are used (but not limited to):∙ ProtonMail — Encrypted email service, keeping all communications private. Used for administrative contact only.∙ Jotform — Encrypted online form service, where data is encrypted before submission. Used for service registration only.∙ Konfidens — Professional therapist platform for booking, video sessions and payment.

PRIVACY POLICY
私隱政策

English Version 🇬🇧

最後更新：2025年4月簡要重點我們非常重視你的私隱。本政策說明我們如何在提供輔導服務時收集、使用和保護你的個人資料。主要重點：
• 我們只收集提供輔導服務所需的資料
• 你的資料會被妥善儲存並保密處理
• 除非有充分理由（如法律要求或安全考慮，請參考「何時可能分享你的資料（保密限制）」之條款），否則我們不會分享你的個人資料
• 你對自己的個人資料擁有查閱、更正及刪除等權利📌 如對本政策有任何疑問，歡迎電郵至 📩 [email protected] 與我們聯絡。1. 引言小行星輔導（以下簡稱「我們」）致力保護你的私隱，確保你的個人資料根據英國《通用數據保障條例》（UK GDPR）和《2018年數據保護法》（Data Protection Act 2018）得到妥善處理。📌 本私隱政策說明我們如何收集、使用、儲存和保護你的個人資料，以及你對個人資料所享有的權利。2. 我們收集的個人資料作為輔導服務的一部分，我們可能會收集以下類型的個人資料：• 基本資料：姓名、聯絡方式（例如電話號碼、電郵地址）等
• 健康和背景資料：心理健康紀錄、醫療或治療背景等
• 面談紀錄：輔導筆記和專業紀錄等
• 通訊紀錄：電子郵件、電子通訊或通話紀錄等
• 付款資料：發票、收據和付款紀錄等（但不會儲存信用卡資料）
• 技術資料：IP地址、瀏覽我們網站時的使用紀錄等📌 我們只收集提供輔導服務所必需的資料，並確保這些資料受到安全保護。3. 如何使用你的資料我們基於以下合法目的處理你的個人資料：• 提供輔導服務（如安排面談、保存紀錄）
• 履行法律和專業責任（符合UK GDPR和專業道德指引）
• 財務管理（如開具發票、處理付款）
• 改善服務（如進行匿名統計分析）
• 遵守法律規定（如回應政府機構的合法要求）📌 我們不會將你的個人資料用於市場營銷或廣告用途。4. 資料儲存及保留• 儲存方式
你的個人資料會以加密方式儲存在電子系統中（如設有密碼保護的檔案或加密的健康紀錄平台），或存放在上鎖的實體檔案中。• 保留期限
我們遵循英國輔導及心理治療協會（BACP）的指引：
• 輔導紀錄：最後一次面談後保留7年
• 財務紀錄：保留6年（按英國稅務規定）
• 電郵及通訊紀錄：定期檢視，如無需保留即予以刪除📌 當資料不再需要時，我們會妥善地將其刪除或銷毀。5. 如何保護你的資料我們採取嚴格的安全措施，包括：• 加密：所有電子紀錄均經加密處理
• 存取限制：只有獲授權人員才可查閱你的資料
• 保密協議：遵守BACP的專業道德規範
• 網絡安全：定期更新軟件和使用安全的儲存平台📌 如發生資料外洩，我們會在72小時內通知英國資訊專員辦公室（ICO），並在必要時通知受影響的案主。6. 何時可能分享你的資料 （保密限制）我們嚴格遵照專業保密守則。所有面談紀錄、會面內容及個人資料均屬保密，我們不會向外披露。惟以下情況則屬例外：
• 在你的同意或授權下作出轉介
• 對自我或他人有重大傷害風險
• 涉及兒童/弱勢群體的保護考慮
• 法律規定須作披露（如法庭命令）
• 履行專業責任（如於專業督導中以匿名方式作個案討論）
• 當輔導員無法執業時的後續安排📌 在這些情況下，除非法律禁止，否則我們會盡可能事先與你溝通。7. 你在UK GDPR下的權利根據UK GDPR，你對個人資料享有以下權利：• 查閱權：要求取得我們持有的你的資料副本
• 更正權：如資料不準確，可要求更正
• 刪除權：在某些情況下要求刪除你的資料
• 限制處理權：要求暫時停止處理你的資料
• 資料可攜權：要求將你的個人資料轉移至另一服務提供者📌 如要行使你的權利，請電郵至 📩 [email protected] 。我們會在30天內回覆。8. 網站使用我們的網站使用具私隱保障功能的分析工具（GoatCounter），並不收集可識別個人身份的資料。
分析數據公開可見：🌐 littleplanetpsy.goatcounter.com9. 投訴及聯絡方式如你對我們處理資料的方式有任何疑慮，請先與我們聯絡，我們會盡力解決問題。📩 電郵：[email protected]如你對我們的回應不滿意，可向英國資訊專員辦公室（ICO）投訴：🌐 www.ico.org.uk10. 本私隱政策的更新我們可能會不時更新本私隱政策，以反映法律或營運上的變化。當有重大更改時，我們會通知你，並更新網站上的版本。🔔 請定期查閱本頁面，以了解我們如何處理你的資料的最新資訊。～～完～～

© Little Planet Counselling. All Rights Reserved.

PRIVACY POLICY
私隱政策

中文版本 🇭🇰

Last Updated: APR 2025Quick SummaryWe take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our counselling services.Key Points:
• We only collect the necessary information to provide counselling
• Your data is stored securely and kept confidential
• We never share your data without a valid reason (e.g., legal obligations, safety concerns. Please refer to ‘When We May Share Your Data (Confidentiality Limits)’)
• You have rights over your data, including access, correction, and deletion📌 If you have any questions about this policy, please contact us at 📩 [email protected].1. IntroductionLittle Planet Counselling (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.📌 This Privacy Policy explains how we collect, use, store, and protect your personal data, as well as your rights regarding your data.2. What Personal Data We CollectWe may collect the following types of personal data as part of our counselling services:• Basic Information: Name, contact details (e.g., phone number, email address), etc.
• Health & Background Information: Mental health history, medical or therapy background, etc.
• Session Records: Counselling notes and professional records, etc.
• Communication Records: Email, messaging records or phone contact records, etc.
• Payment Information: Invoices and payment records (but no card details are stored), etc.
• Technical Data: IP address and website usage information when you visit our website, etc.📌 We only collect data necessary for providing counselling services and ensure that it is securely protected.3. How We Use Your DataWe process your personal data for the following lawful purposes:• Providing Counselling Services (e.g., scheduling sessions, maintaining records)
• Legal & Professional Obligations (compliance with UK GDPR and ethical guidelines)
• Financial Administration (e.g., invoicing, processing payments)
• Legal Compliance (e.g., responding to lawful requests from authorities)📌 We do not use your personal data for marketing or advertising purposes.4. Data Storage & Retention• Storage Methods
Your personal data is securely stored in encrypted electronic systems (e.g., password-protected files or encrypted health record platforms) or in locked physical files.• Retention Periods
We follow BACP (British Association for Counselling and Psychotherapy) guidelines:
• Counselling Records: Retained for 7 years from the last session
• Financial Records: Retained for 6 years (as per UK tax regulations)
• Emails/Communications: Regularly reviewed and deleted when no longer needed📌 Once data is no longer required, it is securely deleted or destroyed.5. How We Protect Your DataWe implement strict security measures, including:• Encryption: All electronic records are encrypted
• Access Restrictions: Only authorized personnel can access your data
• Confidentiality Agreements: Compliance with BACP professional ethics
• Cybersecurity Measures: Regular software updates and secure storage platforms📌 If a data breach occurs, we will notify the UK Information Commissioner’s Office (ICO) within 72 hours, and affected clients if necessary.6. When We May Share Your Data (Confidentiality Limits)We maintains strict confidentiality by professional standards. All session records, conversations and personal information will not be shared, except in cases where disclosure is necessary:
• With client consent for referral purposes
• There is a significant risk of harm to self or others
• There are child/vulnerable adult protection or safeguarding concerns
• Legal requirements (e.g., court orders)
• Professional obligations (e.g., anonymous case discussion in professional supervision)
• Arrangements will be made accordingly if the counsellor is unable to continue practice📌 In these situations, we will communicate this with you beforehand whenever possible unless legally prohibited.7. Your Rights Under UK GDPRUnder the UK GDPR, you have the following rights regarding your personal data:• Right to Access: Request a copy of the data we hold about you
• Right to Rectification: Request corrections if your data is inaccurate
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Ask us to temporarily stop processing your data
• Right to Data Portability: Request transfer of your data to another provider📌 To exercise your rights, please contact us at 📩 [email protected]. We will respond within 30 days.8. Website UsageOur website uses GoatCounter, a privacy respecting analytics tool. No personally identifiable information is collected.
Analytic data are publicly available: 🌐 littleplanetpsy.goatcounter.com9. Complaints & Contact InformationIf you have concerns about how we handle your data, please contact us first, and we will try to resolve the issue.📩 Email: [email protected]If you are not satisfied with our response, you can lodge a complaint with the UK Information Commissioner’s Office (ICO): 🌐 www.ico.org.uk10. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect legal or operational changes. When significant changes occur, we will notify you and update the version on our website.🔔 Please review this page periodically to stay informed about how we handle your data.～～The End of Privacy Policy～～

© Little Planet Counselling. All Rights Reserved.

CONTACT ME 聯絡我

- Please register here instead of send message to me if you are seeking for counselling.
- Never disclose your personal details in enquiry message.
- If your enquiries involving the safety of you or anybody else, please seek help immediately. DO NOT wait for my reply.

- 若你想尋求輔導服務，請按此。
- 切勿在查詢訊息中透露你的個人私隱。
- 若你的查詢涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。

Little Planet Psychotherapy is a journey to grow with kindness and curiosity. 小行星輔導是一趟帶著善良與好奇的成長之旅。

THANK YOU FOR YOUR MESSAGE

感謝你的訊息

I will get back to you within 3 working days

我會於三個工作天內回覆

Attention : If your request for counselling involves the safety of yourself or others, please seek help immediately and DO NOT wait for my reply.請注意：若你的求助涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。

Little Planet Psychotherapy is a journey to grow with kindness and curiosity. 小行星輔導是一趟帶著善良與好奇的成長之旅。

THANK YOU
感謝

The counsellor will contact you in 3 working days by email. Feel free to contact me by email.輔導員會在三個工作天內透過電郵
與你聯絡。你亦可以透過電郵與我聯絡。Email 電郵：[email protected]

Attention : If your request for counselling involves the safety of yourself or others, please seek help immediately and DO NOT wait for my reply.請注意：若你的求助涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。

Please follow the instruction to settle the payment :請依據指示完成付款程序：

1️⃣ Payment Method 付款方法：
Bank Account 銀行賬戶：HSBC 滙豐銀行 661-530287-833
Payme：payme.hsbc/oreowong
Paypal : @oreowong2️⃣ Payment Receipt 付款證明：
Payment Evidence can be screen capture/photo/pdf that shows the payment method, amount and date.付款證明 可以是截圖、相片或PDF，當中必須顯示付款途徑、金額及交易日期。3️⃣ Sumbit Evidenc 遞交證明：
Please settle the payment through following channel, and email the payment evidence to [email protected].請繳付所需之輔導費用，並把 付款證明 電郵至 [email protected] 。4️⃣ Confirm session 確認面談：
The counsellor will confirm the appointment with you in 3 working days after you settle the payment.輔導員會在你完成付款後的三個工作天內確認你的預約。

Counselling Fee
輔導收費

Online Counselling session：
Synchronic tele-video call（GBP £80 or HKD $800/50min）

網上輔導面談：
即時視像通訊（英鎊 £80 或 港幣$800/50分鐘）

Attention : If your request for counselling involves the safety of yourself or others, please seek help immediately and DO NOT wait for my reply.請注意：若你的求助涉及個人或他人的安全，應盡快求助，切勿等候我的回覆。

© Little Planet Counselling. All Rights Reserved.